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What is it?

When procuring technology, you may choose not to purchase directly from a system manufacturer or their recommend channel or implementation partners. Instead, you may decide to procure via a value-added reseller (or just 'reseller').

Boroughs often do this when:

Being able to attract, assess and select the right technology reseller is critical to gaining best value from the available market of solutions. The best resellers can often offer you the right core technology, a cost effective implementation timeline, and a range of additional products or services to maintain or improve the value of the core system.

Why does it matter?

As resellers play such an important role as an intermediary in IT delivery, sourcing the right partner to oversee your system design and implementation is an important driver of:

Who should do it?

Project Manager / SRO

Project Managers should take responsibility for scoping the qualities of implementation partners, particularly if you are seeking a specific system or implementation programme.

Procurement Team

Procurement teams should work with the IT team to understand how to properly assess technology resellers based on criteria across price, system offerings, and implementation capability.