This section covers the transition from early planning and strategy to designing a clear and effective contract and tender specification. The first section is short but maybe the most important: start with user needs and keep them in mind throughout. The second section provides some specific and technical guidance for introducing effective continuous improvement mechanisms. The third continues the conversation on collaboration and working with other boroughs. And the fourth section provides template wording and guidance for API and data requirements, which has been recently published by LOTI following an ongoing stakeholder consultation.
Start With a Clear Statement of User Needs
Have Clear Continuous Improvement Standards
Consult Other Boroughs in the Design Process
Ensure Clarity For API & Data Requirements